We collect information to provide and improve our services to you. The types of information we collect depend on how you interact with us.

A. Information You Provide Directly:

• Contact Information: When you fill out our contact forms, book a consultation, or communicate with us, we collect information such as your full name, email address, phone number, and company name.
• Consultation & Onboarding Information: Through our questionnaires and discovery process, we may collect further details about your business, its challenges, goals, and specific service requirements to tailor our solutions for you.

B. Information We Collect Automatically:

• Website Usage Data: Like most websites, we may collect information that your browser sends whenever you visit our site. This may include your computer's Internet Protocol (IP) address, browser type, browser version, the pages you visit, the time and date of your visit, and the time spent on those pages.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

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We use the collected data for various purposes, including:

• To provide, maintain, and improve our services.
• To schedule and manage your consultations and communications.
• To create and send proposals and service agreements.
• To effectively onboard you as a new client.
• To send you transactional communications, reminders, and updates related to your services.
• To send you marketing and promotional materials, if you have opted in to receive them.
• To respond to your inquiries and provide customer support.
• To monitor the usage of our website and analyze data to improve our user experience.

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We do not sell your personal information. We may share your information with third-party service providers who perform services on our behalf to help us run our business. These third parties are essential for our operations and are contractually obligated to protect your data.

Our key third-party service providers include:

• GoHighLevel (Leadconnector): Our primary Customer Relationship Management (CRM) and marketing automation platform, used for managing contacts, communications, appointment scheduling, and workflows.
• ClickUp: Our project management tool, where tasks related to your service delivery are created and managed.
• Zapier: An integration tool that connects our applications and automates data transfer between them (e.g., from GoHighLevel to ClickUp).
• Website Hosting & Analytics Providers (e.g., Bluehost, Google Analytics): To host our website and analyze user traffic.
• Proposal & Document Signing Tools (e.g., Notion, PandaDoc): To create and manage our service agreements.
• Payment Processors (e.g., Stripe, PayPal): To process payments for our services securely.

We may also disclose your information if required by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend the rights or property of Zenworx AI, or protect the personal safety of users of the service or the public.

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Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access, update, or delete the information we have on you.
• The right of rectification if that information is inaccurate or incomplete.
• The right to object to our processing of your personal information.
• The right to data portability.
• The right to withdraw consent at any time where Zenworx AI relied on your consent to process your personal information.

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below. To help us verify your identity and process your request efficiently, please include your full name, email address, and a clear description of your request (e.g., "Request for data access," "Request to update my contact information," or "Request to delete my data").

The security of your data is important to us. We strive to use commercially acceptable means to protect your personal information, but please remember that no method of transmission over the Internet or method of electronic storage is 100% secure.

We will only send you marketing communications via email or SMS if you have provided your explicit consent (opted-in). You can opt out of receiving these communications from us at any time by following the "unsubscribe" link provided in those emails or by replying "STOP" to our SMS messages.

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. You are advised to review this Privacy Policy periodically for any changes.

If you have any questions about this Privacy Policy, please contact us:

• By Email: info@zenworxai.com
• By Visiting this page on our website: Contact Zenworx Ai
• By Mail: 32 N Gould St. Sheridan, WY 82801

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